Front Liner and Sales Managers
Selling skills effectiveness training is aimed at all Customer Care Providers, Such as Showroom Salesmen, Sales Reps, Medical reps, Insurance Agents, Restaurant Waiter, etc. The program enables the participants to read customer behavior, Plot them, Understand their Requirements/Needs, upgrade service levels, and Retain the customer from losing to completion.
The Objective of this Training is to uplift the service levels and win the hearts and minds of the customers.
No matter how important and Easier the new systems are, there is always a group to oppose and opt-out. Not only they object but also, they bad mouth about it. This Behavior is natural and there are reasons for it. However, no system or change cannot be implemented without all inboard.
This program is meant to bring everybody into the same phase of understanding and execution. However, we will be closely partnering with you in this endeavor to make sure of a smooth transition.
Outward Bound Training
Experiential Learning for all Employees
Sales Leaders Front line and 2nd line
Distributors are the most important 3rd party that any Sales Organization will have to work with. They become the eyes and ears of your organization and plays a major role. Their Inventory management, Route plans, Coverage/ Numeric Distribution, Display management, Storage, Customer Care, Feedback has a direct impact, and Its the Area /Regional Managers Ability to work in Harmony and make it a win-win-win situation for all parties.
Happy and Content employee’s contribution is priceless simply due to their love and affection towards the organization. They are not only happy at the workplace but also lead a peaceful personal life too. However, the work pressure and time constraint can pull this happiness without even notice.
This program helps the employees to understand their own pressure points and the importance of work-life balance. Time management, how to manage Mental- Physical-Psychological-Spiritual worlds, Right food habits, simple Exercises will be covered under this program enabling them to ignite the passion in them.
Innovation defines the Success of any organization. A Visionary leader will set the phase by trying to create an innovative culture, but the words make no meaning for habitual followers. The Out of the box thinking, Curiosity to question the current status, idea generation should be inculcated.
This Program has been developed to ignite the out of the box thinking and see the possibilities by breaking down the barriers. Many Psychological reasoning and habit- breaking activities will run through this program ensuring behavioral change in the participants.
Front liners, customer service employees
Line managers / HR Managers
Performance Management is an integral part of building high-performance teams towards consistently meeting results. Have you set the right benchmarks for performance? Even if you have, how well do you think people have fully understood your expectations, OR have they dissected it, translated it, and re-defined it to their understanding?
Whose fault is this? We say it’s no fault of either as people are a unique being and each has their models and practices of what works and not. This is made of their own experiences and set of beliefs.
This program covers the setting of the right targets, how to handle difficult discussions, management of high as well as under-performers, conducting team meetings and how to motivate your team.